Noticing Problems
"You can observe a lot, just by watching."—Yogi Berra
Our job—as product managers and entrepreneurs—is to notice problems. After all, problems exist; customers are under-served by today's solutions. But too many of us rely on reports or anecdotes from others instead of being face-to-face with potential customers.
Problem discovery isn't actually difficult... you just have to observe.
Learn more about problem discovery in my free ebook, "Customer Interviews: A Field Guide."
About Steve Johnson
Steve Johnson is a product management process coach, author, speaker, and advisor. His approach is based on the belief that minimal process and simple templates result in a nimble product marketing and management team. Before founding Under10, Steve was a Pragmatic Marketing instructor for over 15 years and personally trained thousands of product managers and hundreds of company senior executive teams. Learn more at www.under10playbook.com
In his spare time, Steve enjoys making music, and has an album available on iTunes. Check out Steve’s music at notExactlySteve.com