Never underestimate the power of observation
You need to "listen deeply," listen past what people say they want to hear what they need.Jon Meads, User Experience Architect
I set up a program in my marketing automation system and somehow set up a loop. The program called a page that called the program that called the page and so on.
I was on the phone with the developer who examined what I had done. Together, we set up a new program and he said, “Wow, that workflow is pretty annoying.” A few hours later, he sent me a link to the new code and the process was dramatically streamlined.
Never underestimate the power of observation.
About Steve Johnson
Steve Johnson is a product management process coach, author, speaker, and advisor. His approach is based on the belief that minimal process and simple templates result in a nimble product marketing and management team. Before founding Under10, Steve was a Pragmatic Marketing instructor for over 15 years and personally trained thousands of product managers and hundreds of company senior executive teams. Learn more at www.under10playbook.com
In his spare time, Steve enjoys making music, and has an album available on iTunes. Check out Steve’s music at notExactlySteve.com